Interested? Click the button to apply.

Apply now Share on:

Digibank Malaysia Project - Product Manager - Payments (Card) Petaling Jaya (First Avenue)

Get to know the Team:

We’re a brand new team formed to build out our digital bank.

As part of the Product Team, you will lead some of our highest impact, strategic projects. You’ll be responsible for raising the bar, delivering projects that require complex stakeholder management and coordination across multiple cross-functional teams. You will have the opportunity to help define the overall Digibank product strategy as we progress from application to launch and beyond.

We like creative hustlers, people who can think outside the box, motivate and get stuff done even if it seems impossible. We work fast, push the boundaries, try new things and sometimes they don’t work, so we embrace failure and lifelong learning. 

The day-to-day activities:

  • Card payments product owner

  • Define, test, set up and launch our defined card payments strategy, working closely with Technology, operations and industry partners

  • Own the end to end card payments roadmap, including all system related testing and deployment, financial, portfolio strategies, as well as deepening the cards partnership ecosystem

  • Leverage on new capabilities to reimagine card payments for our target customers and new products

  • Work closely with internal and external stakeholders to ensure achievement of desired outcomes 

  • Own and manage the full end to end product life cycle management

  • Execute the strategic planning rhythm to ensure follow-through of the functional deliverables via discussions, updates and action-tracking

  • Work with the business head on ideation and execution for the relevant products and services to be offered

  • Work with operations/tech on end to end delivery of service

  • Work with service to ensure best in class service delivery

  • Responsible to drive NPS/customer satisfaction

  • Ensure all products fulfil all regulatory requirements

  • Work with the business head to define system specifications and participate in UAT testing for new and enhanced products.

  • Drive digitalization initiatives to automate processes as part of the overall wealth capability roadmap.

  • Perform periodic review, update and implementation of compliance control in accordance to Bank's standards.

  • Keep abreast with market, regulatory, industry updates to ensure process relevancy.

  • Solve for card payments as driver of customer value

The must haves:

  • 5+ years experience as a product manager with a financial institution, card processing or tech software company.

  • A degree in computer science, software engineering, information technology, business, finance, economics or related fields.

  • Demonstrable success in launching new products or features with clear metrics and impact; ideally in a fintech, ecommerce or startup environment.

  • Healthy blend of strategic thinking capabilities with An innate "dream big, start small" mindset and a keen eye for detail.

  • Empathy for users and a drive to discover and resolve their pain points. 

  • An analytical and a data-driven approach to problem solving.

  • An owner’s mindset - you don’t shy away from the hard stuff.

  • Passion for building delightful product experiences.

  • Excellent communication and presentation skills with an ability to quickly command trust and respect from executives and partners.