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Merchant Marketing Manager Jakarta (Gama Tower)

Get to know the team


The Merchant Marketing team is a young/established/longstanding team responsible for nurturing love and relation with our food merchant. We make an impact by helping merchants to grow and benefit from GrabFood marketplace. Our team is made up of people with a growth mindset and can do attitude yet still having fun. If you are looking for an opportunity to grow yet contributing to the success of those small & medium businesses, then you should join our team!

Get to know the role:


We are looking for a Marketing Manager for Merchant GrabFood. If you believe you have what it takes then we’d love to hear from you. This role is required because we want to ensure our merchant satisfaction and love remain high. In return, you will get an opportunity to grow yourself and contribute to the success of your merchants.

The Day-to-Day Activities:

  • You lead Go to Market plan of various communication campaign or new feature development

  • You manage team members, coaching and develop them for their success

  • You will collaborate with various functional teams, including Merchant ops and Campaign team to develop communication that resonate to merchants or eaters.

  • You develop merchant marketing strategies that unable to grow both their revenue and love towards GrabFood

  • You are responsible for NPS of merchant and revenue target

The Must-Haves:

  • You have Heart, Hunger, Honour and Humility

  • You have Marketing related experience with minimum 5 years

  • Strong knowledge and experience in Digital marketing, channel marketing, social media, email marketing, push notification and PR

  • Strong project management, organized and attention to detail

  • Solid leadership with ability to balance between result and development

  • Proficiency in using Google sheet, Slide, Doc

  • Preferable from F&B/Tech/ECommerce/FMCG industry