About the team

Join the team that keeps our users and Grabbers safe from any threat. Leverage rich data sets to find solutions to problems ranging from safety to fraud, and solve complex problems with immediate real-world impact that affect millions of people across Southeast Asia.

Grabbers in the Security team

Wui Ngiap Foo

Head of Technology, TIP (Transport, Integrity, Patent Office)

"I have 2 young kids, and they belong to the digital native generation; one that will grow up plugged into the world of internet and mobile apps. All I want to do is to create a safer world for them to grow up in. Ling speaks a lot about her past experiences taking a cab as a single female late at night, and how her parents worried about her safety. I'd like to create a future when my daughter can be working late, and nobody needs to sit by the phone wondering if she's safe at home yet. That's why I find the work I do in the Integrity team so meaningful."

Farrah Harriet Ratnaike

Head of Risk Strategy & Operations, GFG

"The team is made up of tenacious individuals who never take 'impossible' for an answer. We will chisel away at a problem bit by bit, and sometimes we will tear down the house completel, but we will never walk away from solving some of the biggest challenges that could comprimise our users' trust and safety."

Jia Chen

Head of Data Science, Integrity and Mobility

"Every small step of innovation at Grab will have instant impact on hundred of millions of active users. Nothing is more exciting than facing the challenges, exploring the uncertainties and advancing the state-of-the-art in artificial intelligence."

Puneet Gambhir

Head of Risk (TIS)

"Integrity is a fascinating field to be in. Saving a life by preventing a road accident, blocking an Account Takeover attempt by a fraudster, or outsmarting the scrupulous drivers to deny them fake bookings; all of these are challenging and interesting problems to solve! Though we extensively leverage data, algorithms and tech to do so, it is equally important to understand the ground realities and human psychology of the users and fraudsters to drive results."

Latest updates from the Security team

GrabDefence is Grab’s latest anti-fraud SaaS product

GrabDefence was built in 2019 to tackle fraudulent activities such as GPS faking and phantom bookings. Most recently, Grab also partnered with a financial risk technology company to offer a combined suite of fraud solutions to digital banking services.

Join us in our efforts to keep our platform safe against Fraud

At Grab, the scale and fast-moving nature of our business means we need to be vigilant about potential risks to our consumers and to our business. Some of the things we watch for include promotion abuse, or passenger safety on late-night ride allocations. To overcome these issues, the TIS (Trust/Identity/Safety) task force was formed with a group of AI developers dedicated to fraud detection and prevention.

Safety is our utmost priority at Grab

The Integrity team at Grab continuously conducts various programmes to increase passenger and driver partner safety. We have introduced a one-touch SOS button in the passenger app that is available for all passengers in Indonesia. The Know Your Driver-Partners policy was also set up to ensure the validity of driver-partners supporting documents as well as their vehicle requirement.

Meet our Integrity team

The Integrity team shares 10 cool things about the team, and the important work that they do behind the scenes to protect consumers from risks and frauds while using Grab’s services! Watch it here now.

Job opportunities in the Security team