About the team 

 

 

Join a diverse team of researchers, designers, writers, illustrators, and engineers across Southeast Asia to plan, craft and create a product experience that will delight our users and enhance the lives of millions.

 

Grabbers in the UX & Design team

Pancaputera

Group Creative Director, Indonesia

At Grab, you learn to listen to people and the more you listen, the more creative you will be. We want to make our work the best and make it cool – but to do that we have to be comfortable, open and listen to each other. Working here has switched my perspective completely – my work is no longer just about me, it’s about everyone. It's about the people that we serve, and building those relationships.

Ruby Pryor

Lead UX Researcher

Curiosity is central to the way Grab approaches its business. We want to understand our consumers, talk to them, dive deeper into what matters to them. It’s only then that we start to think about how we best solve the issues they’re facing, work out what we can do to make their lives that little bit easier. We’re on an endless journey of constant improvement. The opportunities to grow and learn at Grab are also endless.

Fariz Junaidi

Senior Product Designer

What I love most about working with Grab is that I’m free to focus on both the strategic and the design side. Here I get to have ideas and see them come to fruition, to know that the work you’re doing can make a difference. We’re fully focussed on the impact that our work has for our consumers, driver- and merchant-partners. I find that the focus here is always clear – making things better for everybody.

Latest updates from the UX & Design team

People-focused design

Phil Madeley, from Grab’s Trust & Safety design team, shares learnings from making decisions based on consumer insights. Read more about it here.

From the archives

Product Designer Rice Tseng shares with us how her team redesigned the transport booking experience for the Grab app. Find out more here.

Designing products and services based on Jobs to be Done

Find out how we adopt the JTBD (Job to be Done) framework at Grab to create products that serve the needs of our consumers. Read all about it here. 

Meet our Design team at Grab!

The Design team’s mission is to create experiences that our Grab app users will love everyday. Our Design team believes that good design leads to good user experiences, and you can see their work everywhere on the Grab app – from the arrangement of your home screen, to the flow steps when you are booking a ride or ordering GrabFood.

Watch it here now. 

Job opportunities in the UX & Design team