About the teamÂ
Join a diverse team of researchers, designers, writers, illustrators, and engineers across Southeast Asia to plan, craft and create a product experience that will delight our users and enhance the lives of millions.
Jason Demetillo
Lead Product DesignerDesign at Grab is like being an ethnographer. You need to understand the different cultures, societies, and communities we serve and create the best possible localised experience for our consumers. Whether its having empathy for our consumers from different regions of Southeast Asia or coming together despite our differences to make sure we design the best experience for them, it takes a lot of heart and hustle to design at Grab.
Ruby Pryor
Lead UX ResearcherCuriosity is central to the way Grab approaches its business. We want to understand our consumers, talk to them, dive deeper into what matters to them. It’s only then that we start to think about how we best solve the issues they’re facing, work out what we can do to make their lives that little bit easier. We’re on an endless journey of constant improvement. The opportunities to grow and learn at Grab are also endless.
Pancaputera
Group Creative Director, IndonesiaAt Grab, you learn to listen to people and the more you listen, the more creative you will be. We want to make our work the best and make it cool – but to do that we have to be comfortable, open and listen to each other. Working here has switched my perspective completely – my work is no longer just about me, it’s about everyone. It's about the people that we serve, and building those relationships.
Fariz Junaidi
Senior Product DesignerWhat I love most about working with Grab is that I’m free to focus on both the strategic and the design side. Here I get to have ideas and see them come to fruition, to know that the work you’re doing can make a difference. We’re fully focussed on the impact that our work has for our consumers, driver- and merchant-partners. I find that the focus here is always clear – making things better for everybody.
Being there in a time of need
People-focused design
Phil Madeley, from Grab’s Trust & Safety design team, shares learnings from making decisions based on consumer insights. Read more about it here.
Design for Southeast Asia
From the archives
Product Designer Rice Tseng shares with us how her team redesigned the transport booking experience for the Grab app. Find out more here.